Logistics Policy

Welcome to lighau.com, we are committed to providing you with a convenient and efficient shopping experience. Below is our website's logistics policy to help you understand the order processing and delivery process.

Delivery Range

Currently, our delivery service covers the entire Australia. No matter where you are, we will ensure that your order is delivered on time.

Delivery Cost

Free Shipping in the Whole Store: We provide free delivery service for all orders, no need to worry about additional shipping costs.

Order Processing Time

All orders will be processed within 1-2 business days after receiving payment.

After processing, we will send an email to notify you that the order has been shipped with tracking information.

Delivery Method and Time

We use reliable logistics partners for delivery, and the specific delivery time may vary depending on the destination.

Under normal circumstances, you can receive your order within 5-10 business days.

Order Tracking

After shipment, you will receive a confirmation email with a tracking number, which can be used to check the order status in real time.

If you have any questions or abnormalities, please contact our customer service team through the following contact information, we will serve you wholeheartedly.

Return Address

If you need to return the product, please send it back to the following address:

Return Address: Room 302, Building 9, Wangfu Garden, Zhufang Road, Runzhou District, Zhenjiang City

If you have any questions or need assistance about our logistics policy, please feel free to contact us through the following methods:

Email: service@lighau.com

Tel: +86 157 1649 8174

Thank you for choosing lighau.com as your home improvement tool supplier. We look forward to providing you with quality products and services!